12/30/2023 0 Comments Webroot review reddit![]() ![]() I hope you figure it out and right the ship. But if someone from Webroot (or is it now Carbonite? Or is it now OpenText?) monitors this subreddit, you've got some issues that you need to fix or you're going to lose more customers. I was a customer for probably five or six years and I wish I didn't have to do this. To their credit, Webroot auto-responded to my refund request (I renewed less than 70 days ago) very quickly. I use a different VPN client but am trying theirs out to see if it's as good. I got BitDefender which includes both a password manager that is at least as good as Webroot's included LastPass, AND an unlimited no-logs VPN. Ateras RMM software (Remote Monitoring & Management) is an all-in-one IT management solution with PSA and Remote Access. That's just unacceptable for paid software. Webroot gets a lot of praise because its supposed to be very slim, and. With previous issues I have reported, their techsupport people responded to new tickets within 24 hours, but a ticket I opened about these issues has been completely ignored for more than 6 days. I have a clean install of Windows 10 64bit and wanted to try a new virus security. This led to the last straw, which is a complete absence of support from Webroot. Second, two, probably related, issues I experienced where 1) Webroot's launch status window showing checks next to the enabled features would randomly appear onscreen and 2) Webroot would interrupt the Windows boot-up process to install itself, repeatedly. Someone was not thinking of how annoying that would get, especially in an app that was so un-annoying that it updated itself automatically and silently. ![]() This was a completely unforced error on their part. I've canceled and uninstalled Webroot anti-virus and switched to one of its competitors - BitDefender - as of today.įirst, the "account creation popup" issue everyone has complained about. ![]()
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